
75+ Important Online Payment Statistics, Data, and Trends (2025)
While creating our own online stores, we learned one key lesson about online payments: you need to offer the payment methods your customers prefer.
Get this wrong, and you could lose a lot of your potential sales.
This is why we still look closely at digital payment statistics. The more you understand your customers’ payment behaviors, the more likely they are to purchase your products.
So, if you’re interested in learning more, we’ve gathered the most important online payment statistics, facts, and data. Let’s see how you can use these insights to boost your sales.
We’ve dug deep into industry reports and our own experience to bring you the most important payment insights.
To help you find exactly what you’re looking for, we’ve organized these online payment statistics into easy-to-navigate sections below:
Quick note: When we talk about online payments, we mean any method that uses the Internet—from eCommerce checkouts to contactless payments at brick-and-mortar stores.
First, let’s look at the big picture of online payments. These statistics reveal the incredible growth and impact of digital payments in today’s business world.
This widespread adoption of digital payments isn’t just a trend – it’s becoming the norm. More people are choosing digital payment methods for both online shopping and in-store purchases.
These numbers tell an important story about the decline of cash payments worldwide.
Even in developing markets where cash was once king, digital payments are gaining ground fast. This shift shows that businesses everywhere need to prepare for a more cashless future.
Plus, customers appreciate the convenience of not having to carry physical cards.
Next, let’s see who’s powering online payments behind the scenes. These statistics show which payment processors dominate the market and how customers choose to pay through them.
Payment processors are the companies that handle the behind-the-scenes work of moving money from your customer’s account to yours. They verify the payment information, check for fraud, and make sure the funds are transferred securely.
Shopify Pay has also gained ground thanks to the boom in online stores, while Amazon Pay leverages the trust of the Amazon brand.
It’s not surprising – digital wallets are faster than entering card details, often more secure, and let shoppers pay using funds from multiple sources.
This trend shows that people prefer simplicity in their payment methods. However, since different customers prefer different wallets, businesses still need to offer multiple options to maximize their reach.
Even though digital wallets have become the most popular way to pay online, credit and debit cards aren’t going anywhere. After all, these cards are how most people add money to their digital wallets in the first place.
This is another great option if you sell only a few products or services and just want a simple payment form. WPForms integrates with both PayPal and Stripe, so you can accept all major payment methods without any complicated setup.
Let’s now look at how customers make decisions about payments and what influences their buying behavior.
Have you ever found the perfect product online, only to realize that the store doesn’t accept your preferred payment option? You’re not alone. Many users would think twice and even abandon their purchase if they can’t use their favorite payment method.
Having a payment form that offers multiple payment options will make your customers feel more comfortable buying from you. This flexibility can help reduce cart abandonment and boost your sales.
But don’t worry. Offering this feature is not that complicated.
This higher purchase frequency also shows how much customers value familiar, trusted payment methods. When they see a payment option they’ve used successfully before, they feel more confident about buying.
Your store’s payment experience can make or break a sale. Even if you have great products and competitive prices, a complicated checkout process might drive customers away.
The numbers don’t lie – how you handle payments can directly impact your sales. Here’s what the latest eCommerce payment stats tell us about checkout success.
The higher conversion rates make sense. The fewer steps between wanting to buy and completing the purchase, the less likely customers are to change their minds.
Speed matters in online checkout. While customers will be a bit more patient during payment than during browsing, a long checkout process can still cost you sales.
This creates the fastest possible checkout experience and can significantly boost your conversion rates.
These fees can really add up, especially for smaller purchases.
For example, if you sell a $5 item, and the customer pays for it using PayPal, you′ll need to pay 3.49% + $0.49 per transaction. That’s almost $0.67 on a single $5 sale.
Now, multiply that by 100 sales, and you’re looking at $67 in fees alone. For small businesses selling low-priced items, these fees can seriously cut into your profits.
But don’t worry. You can reduce these fees in several ways.
These new ways to pay are changing how people shop online. For example, customers can now buy products directly through Facebook Messenger or make purchases during a live chat session with customer service.
The great thing about LiveChat is it can connect with payment processors like PayPal and Mollie. This lets you accept payments, manage subscriptions, and handle sales right in your chat conversations.
These services are popular for different reasons.
Before adding BNPL to your store, make sure to research which options your target customers prefer most. This way, you can offer the payment methods they’re most likely to use and get your money’s worth.
This could be a game-changer for businesses selling higher-priced items.
However, before adding BNPL to your store, you need to consider the costs carefully. We’ve found that the processing fees for BNPL services can be higher than regular credit card fees.
You might also see more returns with BNPL purchases because this payment method often encourages impulse buying. This can hurt your bottom line when you factor in return shipping and restocking costs.
When talking about digital payments, it’s important to talk about mobile and contactless options because they’re quickly becoming the norm.
Let’s see how these payment methods are reshaping the way people pay.
The convenience of paying with just a phone tap or quick scan has made traditional card swipes feel outdated.
For brick-and-mortar business owners, this means you will need to ensure your payment system can handle these modern payment methods.
This payment method is especially common in Southeast Asian markets.
While this sounds impressive, consider carefully whether your business needs biometric payment options. Biometric payments make more sense for high-security transactions or specific industries like banking and healthcare.
Beyond traditional cards, digital wallets, and BNPL services, several other payment methods are gaining traction. Let’s look at some interesting trends:
While crypto payments aren’t mainstream yet, they’re becoming more popular among tech-savvy customers. Some buyers prefer crypto because of its privacy features, while others appreciate avoiding currency conversion fees for international purchases.
For businesses, accepting crypto can mean lower processing fees and no chargebacks. This is because crypto transactions are verified by the blockchain network instead of banks or card companies, making them final and secure.
SEPA (Single Euro Payments Area) is a payment system that makes bank transfers as easy as local payments across 36 European countries.
It’s popular because it’s secure and usually has lower fees than credit cards. What’s more, it feels familiar to European customers who regularly use bank transfers.
For businesses selling to European customers, SEPA payments offer several advantages. There’s no risk of chargebacks, fees are typically lower than credit cards, and payments are guaranteed once cleared.
With online fraud on the rise, payment security has become a major concern for shoppers.
Let’s look at what the last few digital payment stats tell us about security and trust in online transactions.
This concern is well-founded, considering the amount of payment fraud today. In the US alone, 52 million Americans have had fraudulent charges on their cards, with unauthorized purchases adding up to more than $5 billion.
For this reason, it’s important to make your payment process as secure as possible and show customers that their data is protected.
Trust badges are those small security symbols you often see on a site or during checkout, like Norton Secured or VeriSign.
Think of them as digital versions of storefront security system stickers – they show customers your site is protected.
It’s especially important because Google warns visitors about websites without SSL. This can scare away potential customers before they even reach your website.
When testing payments, you need to look for several key issues.
If you use WP Simple Pay, you can use its payment testing mode to simulate different payment scenarios.
This way, you can catch potential problems early and ensure your payment system works smoothly when real customers make purchases.
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That’s all for our list of online payment statistics, data, and trends you must know. We hope these insights have been helpful to you.
If you want to read more research-based articles like this one, then check out the guides below:
If you need help creating a digital marketing strategy for your business, don’t hesitate to contact one of CodeWorks’ consultants.
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